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Job Opportunity: Cook at Lakeville, CT Wedding Venue
Are you passionate about culinary excellence and creating memorable dining experiences? Join our team as a Cook at our high-end wedding venue in Lakeville, CT. We are currently seeking a talented individual to join us from mid-May to the end of October, offering a competitive hourly rate of $20 to $25, depending on experience.
Role Overview: As a Cook, you'll play a crucial role in crafting exquisite dishes for our discerning clientele. From chopping and prepping ingredients to cooking, plating, and cleaning, you'll contribute to every aspect of meal preparation and service, including hors d'oeuvres and more. This position requires availability on Thursdays through Sundays during our peak season.
Cook Requirements:
- Previous cooking experience in a professional setting is required; personal cooking experience alone will not suffice.
- Ability to work weekends and stand for extended periods, demonstrating stamina and resilience in a fast-paced kitchen environment.
- Strong communication skills and the ability to take direction effectively from senior kitchen staff.
- Dedication to maintaining cleanliness and sanitation standards in accordance with health regulations.
- Reliability and a commitment to punctuality are essential traits for success in this role.
Cook Responsibilities:
- Execute culinary tasks with precision and attention to detail, ensuring the highest standards of quality and presentation.
- Collaborate with the culinary team to develop and execute menus that reflect our venue's commitment to excellence.
- Maintain a clean and organized workstation, following food safety protocols and sanitation guidelines.
- Assist with inventory management, including ordering and stock rotation as needed.
- Adapt quickly to changing demands and prioritize tasks effectively to meet service deadlines.
Benefits: In addition to competitive pay, we offer the following benefits:
- Opportunity to work in a dynamic, creative environment with a supportive team.
- Potential for professional growth and development within our organization.
- Complimentary meals during scheduled shifts.
- Beautiful surroundings and the opportunity to contribute to unforgettable wedding experiences.
If you're a talented cook with a passion for culinary arts and a desire to excel in a high-end hospitality setting, we'd love to hear from you. Join us in Lakeville, CT, and be part of a team dedicated to delivering exceptional cuisine and service to our guests.
Why choose Ethan Allen Workforce Solutions? We work one-on-one with job seekers. Each of our Staffing Specialists is trained in one division, so they get to know those clients and become experts in that field. Your resume will never be lost in the ‘black box’ and you will never hear an automated call during office hours.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $20-$25 Hour
- Lakeville, CT 06039
- 5/2/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Serve as the primary point of contact related to Recreation, Spa and Meal reservations for in-house guests. This staff person will have very high levels of guest contact. In addition to assisting guests with reservations for activities, this staff member will serve as contact point for Mohonk Staff members looking to provide further guest experience enhancements. This person will be responsible for the coordination and maintenance of the Central Stairs information boards related to content and appearance.
ESSENTIAL JOB FUNCTIONS
- Greet guests immediately with a friendly and sincere welcome.
- Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
- Learn and retain a current knowledge of all Mohonk Mountain House offerings for food and beverage, recreation, and other services.
- Learn and retain a knowledge of Mohonk Mountain House history, family history, policies and values.
- Demonstrate a current knowledge of the various attractions, activities and events available in Ulster, Dutchess, and Orange Counties. Provide directions.
- Demonstrate a basic knowledge of other attractions in the Hudson Valley Region. Provide directions.
- Demonstrate a basic knowledge of all mass transportation and rental services available to/from Mohonk Mountain House and the metro areas of New York, New Jersey and Connecticut.
- Demonstrate a familiarity with the services and floorplans of Stewart, Albany, Westchester, JFK, Laguardia, and Newark airports as well as Port Authority Bus Terminal of NYC, and Grand Central Station. Have a basic understanding of the New York City Subway system.
- Work with external companies to arrange excursions to surrounding area attractions on behalf of the guest.
- Maintain a current knowledge of reputable restaurants, bars, eateries, retail, and other services available in Ulster County.
- Create and consistently maintain a quality work environment that is conducive to "Legendary" service.
- Work in conjunction with the Front Desk staff and other departments to accommodate guest information needs/services.
- Maintain open, concise, and consistent communication with management, co-workers and guests.
- Book guest reservations for in-house dining, spa, recreation and other services utilizing various windows based reservations system/point of sale.
- Enter and confirm reservations in the systems with the utmost accuracy and detail to capture all important information. Assist guests with questions regarding their existing reservations.
- Process special requirements and needs for guests through the proper channels so that the requests and needs are met accurately and to the guest’s satisfaction and safety.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Take responsibility for guest concerns: listen, empathize, apologize, resolve and never prove the guest wrong.
- Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
- Remain calm and alert during heavy resort activity. Plan and implement detailed steps by using experienced judgment and discretion.
- Act calmly and effectively in emergency situations and maintain a full understanding of the Mohonk Mountain House Evacuation Plan.
- Demonstrate professional composure and use good manners on the telephone and in person. Answer and respond to telephone calls and emails promptly and communicate in a clear and professional manner. Produce well-written and error-free emails and documents.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation, speaking enthusiastically and engaging with others.
- Participate in outbound sales communications. Achieve high call volume and conversion ratio based on goals set by the Director of Hotel Operations.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook, Resort Suites, Reservation Assistant. NAVIS Applications & Software knowledge a plus.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Work in active guest setting subject to continuous interruptions and background noises.
- Work up to five hours viewing a computer video monitor and/ or operating a keyboard.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- At least 3 years of experience in a customer focused work environment with proven problem-solving preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/2/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
Overview
Overview:
ArchCare cares for people ofallages and faiths where they are most comfortable and best able to receive it –at home, in the community and in nursing homes. As the Continuing Care Community of the Archdiocese of New York, we see enhancing the lives of our elders and others who need extra help to stay healthy and live life to its fullest as more than just a job.To us, it’s a privilege and our calling.
Benefits/Perks:
- Includes accrued vacation days, sick days, and holidays.
- Participation in 403 (b)
- Voluntary Benefits: Short Term Disability, Life Insurance, Cancer Insurance, Pet Insurance
- Discounted memberships: Plum Benefits, NYSC Gym
- Pay for work-related eligible commuter expenses with pre-tax dollars
Responsibilities
Responsibilities:
- Prepare food listed on the daily posted menu in a timely fashion.
- Ensure that daily prepared meals are properly set.
- Transport meals to units and serve to residents in accordance with meal schedules.
- Complies with long term care regulations and written dietary procedures and policies.
- Assists in receiving and storing incoming food and supplies.
- Reports food and equipment needs to Chef/Manager.
- Communicates and cooperates with staff, residents and their families.
Job Type: Part Time
Salary: $16.80 per hour
Qualifications
Education:
- High School Diploma/GED
- Part Time
- Immediately
- Rhinebeck, NY 12572
- 4/28/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Cleaning of designated high-frequency touched surfaces throughout the resort hotel and outbuildings. Promotes a positive image to guests and must be pleasant, honest, and friendly and should also able to address guest requests and concerns.
ESSENTIAL JOB FUNCTIONS:
•Performs repetitive disinfection of surfaces in both guest and employee areas including but not limited to handrails, telephones, elevator doors, door handles, counters, furniture, timeclocks, etc. following defined schedule.
•Cleans and disinfects all public area toilets, urinals, sinks and sanitizes all the changing stations daily.
•Completes checklist of areas cleaned and records time completed.
•Conducts and records accurate surface cleanliness testing using ATP (Adenosine Triphosphate) swabs.
•Work with and use various chemicals cleaners.
•Wear Proper Protective Equipment when performing tasks that recommend such equipment.
•Inventory, restock and maintain the Protocol Response backpacks.
•Responds quickly to situations that require immediate disinfection using standardized procedures. Completes, scans and files reports as follow up.
•Clearly communicate results of efforts, problems, resolutions and completed tasks verbally and in writing.
•Notify management of occurring deficiencies or needs for repairs.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to five hours at a time.
•Lift up to 25 pounds from ground level to shoulder level and carries a distance of up to 500 feet with/without assistance. Walk up to 15 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 250 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develop and maintain positive working relationships with other staff.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/25/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Head Aesthetician is responsible for training, monitoring, coaching, and leading direct reports by example to the expected goal of providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Head Aesthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Head Aesthetician is required to lead direct reports by example in making a professional recommendation for their guest to facilitate continued wellness and meet targeted sales goals.
ESSENTIAL JOB FUNCTIONS:
•Greet guests promptly and provide spa guests with a tour of spa facilities when needed.
•Escort guest to and from treatment room.
•Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.
•Perform professional recommendation of retail with the goal of 20% product sales to service revenue.
•Begin and end all treatments on time, adhering to bookings.
•Prioritize and meet time goals in a calm professional manner.
•Provide guests with a thorough and knowledgeable professional treatment.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Stock and organize aesthetic room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Monitor professional product inventory and usage.
•Utilize computer to create purchase requisitions to maintain adequate stock of professional product and supplies.
•Receive professional product and supplies checking for accuracy of received items against issued purchase orders.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House. Assist in developing new protocols and editing the Spa menu.
•Supervise, train, evaluate, and schedule a staff up to fifteen.
•Monitor performance of direct reports giving recognition for goals achieved and exceptional service rendered as well as implement action plans to address insufficient performance.
•Prepare yearly written performance evaluations for direct reports.
•Review applications, develop behavioral-based questions, screen and interview candidates and make recommendations to Spa Operations Manager.
•Oversee/verify payroll for department staff and follow prescribed payroll procedures.
•Develop department manuals and enforces all company polices with department staff.
•Resolve procedural, operational and other work related problems by communicating with and responding appropriately to a demanding and diverse public in answering questions, explaining department/company policies and handling complaints.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Assist in scheduling periodic vendor training and ensure all direct reports attend when possible.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.
•Remove all soiled linen from aesthetic room(s) and deposit in designated area. Clean and sanitize work area as per departmental policies.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inspect and report maintenance needed on equipment used to provide services.
•Identify safety hazards, report, and follow up to see that corrective action is taken.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Interact patiently with teenagers and adults.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
•Communicate guest issues to Spa Management.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Work productively and efficiently with or without supervision when performing tasks.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Act calmly and professionally in stressful situations.
QUALIFICATIONS:
•Valid and current NYS License for Aesthetics.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/25/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Dining Room Server Assistant is responsible for stocking and maintaining proper levels of equipment, linen and product during dining room hours, and for the set up and break down of tables and equipment between shifts, supervised by the Dining Room Captain. They are also responsible for cleaning and sanitizing their assigned work areas.
ESSENTIAL JOB FUNCTIONS:
•Stock service stations with linens, china, glassware, silverware, ice, condiments and other food products (drinks, garnishes, soups, etc.) before, during and after each meal period.
•Prepare all beverage required for service, including coffee and hot water.
•Set up dining rooms and special functions with appropriate numbers of tables, chairs, and settings, as well as setting up and maintaining buffets, and break down event areas when necessary.
•Organize and maintain clean storage areas throughout the Mohonk Mountain House.
•Receive delivery, organize, and stock both clean and soiled linens according to procedure.
•Work in coordination with kitchen staff and other dining room staff ensuring the efficient operation of the restaurant.
•Take and receive food and beverage orders from guests and serve in an efficient, timely and professional manner following the established sequence of service.
•Anticipate guest needs and meet them before you are asked to.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Negotiate stairs up and down while carrying full trays.
•Work under crowded and noisy conditions and to navigate around guests with loaded trays.
•Handle dishes and glassware carefully.
•Provide proper service of food and beverage items.
•Set and reset tables with linen, silverware, dishware, and glassware.
•Offer and replenish food and beverages proactively.
•Clean before, during and after service, maintaining high standards of cleanliness. Store food in accordance with safe food-handling procedures.
•Clean coffee urns, beverage machines regularly.
•Assist in the set up and breakdown of special functions.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Assist servers in serving guests.
•Assume responsibility for all Mohonk Mountain House equipment and supplies. Use caution to prevent loss and abuse of Mohonk Mountain House property.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
•Inspect work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders, and stand for up to 5 hours at a time.
•Carry tables, chairs, chaffing dishes and other equipment in a safe manner with or without assistance.
•Lift up to 50 lbs. from ground level to waist height, and from waist height to shoulder height, and carry up to 100 feet without assistance. Walk up to 7 miles per shift.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps and Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business.
•Perform basic mathematical functions such as addition, subtraction, multiplication and division.
•Maintain confidentiality of guests’ personal information and use with discretion.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
QUALIFICATIONS:
•At least 18 years of age.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/24/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
This Guest Services Attendant is responsible for welcoming and assisting prospective and current guests at the resort. Responsibilities include assisting guests with their luggage and valet parking. The qualified candidate must have an outgoing, friendly personality, great customer service skills and a neat, professional appearance.
ESSENTIAL JOB FUNCTIONS:
•Greets all arriving/departing guests by name when available, unloads/loads luggage from automobiles and provides directions/orientation to resort.
•Attends to Guest's needs, i.e., information, directions, delivery of messages. etc.
•Familiarizes self with local roadways, highways, attractions and general landscape of the area and provides accurate information/directions to guests.
•Provides all guests with a pleasant experience by presenting self in a friendly and knowledgeable fashion.
•Transports luggage to Luggage hold room or Guest room.
•Orientates guests to room features and services.
•Provides service to Guest during check-out by removing Guest's luggage from their room to either the Guest's automobile or luggage storage room.
•Operates vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Drives, parks, parallel-parks, and backs up vehicles using only side mirrors when necessary.
•Performs automobile and others inspections by touch, sight, sound and smell.
•Operates a motor vehicle with either a standard or automatic transmission and perform routine care of that vehicle.
•Valet parks guest automobiles, secures windows and doors and retrieves automobile from parking lot.
•Demonstrates knowledge of automobile security systems and kill switches.
•Operates a variety of vehicle types and drives them according to the methods recommended by the manufacturer. Parks vehicles according to department policy and ensures diesels are properly connected during cold weather.
•Parks automobiles in a timely fashion to assist in alleviating congestion of automobiles in front of resort.
•Assists with jump starts, tire changes and gasoline refueling in accordance with department policy.
•Connects/disconnects battery operated vehicles into/out of charging stations.
•Fulfills the responsibilities of a Porch Attendant as needed.
•Acts as an ambassador of the Resort when taking up luggage, explaining layout, activities, safety features, resort policies, amenities, etc.
•Delivers Gift Shop orders, shopping orders, ice, firewood, dry cleaning and other items requested by guests.
•Supplies wood for and maintains the fires in the public fireplaces.
•Maintains all equipment belonging to the department in an operational fashion by appropriately using the equipment and repairing it as necessary.
•Maintains a neat and clean Guest Service area. Includes the cleanliness and appearance of the Guest Service desk, office, storage room, Bellperson's lounge, porch and roadway. May include the removal of dirt, snow, glass, etc.
•Takes immediate corrective action to resolve guest complaints. Refers unresolved complaints to the immediate attention of the Concierge, Bell Captain and/or Guest Relations Manager.
•Shovels or brooms snow or scrapes ice from automobiles and pathways.
•Carries out Guest shopping requests as directed.
•Secures items stored in Guest storage areas and ensures safe-keeping. Keeps all items in an organized, neat and secure fashion.
•Learns and familiarizes self with all desk functions to include, but not limited to, assisting with trip coordination, dry cleaning, cash drawer and accounting practices, trip sheet initiation and completion, ensuring all guests are appropriately handled, etc.
•Works outdoors and exposed to natural elements.
•Works in stressful situations and under pressure. Adapts to changing priorities and maintains composure.
•Analyzes problems and develops and implements action plans to address problems.
•Works independently and as part of a team.
•Speaks, reads and writes the English language and communicates in a clear and congenial manner, with our guests, visitors and employees. Hears verbal instructions, directions and warnings.
•Sees close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Grasps, lifts, carries and maneuvers up to 75 pounds to process luggage and firewood.
•Pushes, pulls and maneuvers a loaded luggage cart weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•Reaches with hands and arms, bends, kneels, stoops, twists and flexes arms, walks up and down stairs/inclines, sits, climbs up/down ladders or stands for up to 5 hours at a time.
•Walks up and down a flight of up to 100 stairs frequently throughout a shift. Shovels snow for long periods of time (up to a total shift of 8 hours). Walk up to 15 miles.
•Operates and uses electronic equipment such as adding machines, computers, telephones and hand-held portable radios.
•Adheres to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learns and successfully demonstrates the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learns and retains knowledge of historical facts and information about Mohonk Mountain House and services.
•Maintains a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develops and maintains positive working relationships with other staff.
•Attends events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Answers guest questions with accurate information and demonstrates a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Valid New York State Class E Chauffeur's License, or equivalent. License must be free of serious and multiple infractions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/24/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Gift Shop Clerk must provide outstanding customer service, proactively make sales to meet and exceed budget, keep all areas neat and clean, and keep shelves stocked and managers aware of anything that needs to be ordered.
ESSENTIAL JOB FUNCTIONS:
•Operate the register, including normal sales, handling multiple methods of payments including gift cards, room charges, credit card charges, and also including other register functions such as voids, returns, and similar functions.
•Maintain proper balance in cash drawer and in personal bank.
•Open and close shop including cash drawer check-ins and check-outs according to accounting procedures.
•Learn and retain all Soda Fountain food and drink preparations.
•Assist customers with gift and soda fountain purchases, imparting product knowledge when applicable.
•Present a friendly, positive, and helpful demeanor.
•Develop an understanding of sales skills in a shop environment sufficient to provide an effective level of customer service and performance.
•Develop an understanding of the products sold in the shop sufficient to provide an effective level of customer service.
•Take an active role in stocking shelves.
•Check in parcel, noting any discrepancies, and price items.
•Assist with weekly newspaper reserve list and magazine stocking and returns.
•Contribute ideas and suggestions, in order to achieve improvements in all aspects of the shop’s performance both individually and as a member of the shop team.
•Take an active role in keeping stock room neat and orderly, in ensuring continued stock supply, and in maintaining stock record accuracy.
•Contribute to the general tidiness and cleanliness of the shop and conform to associated company procedures and policies. Participate in the housekeeping of all shop areas to include folding clothing, dusting, sweeping, mopping, cleaning soda fountain machines, etc.
•Perform regular, daily housekeeping tasks, including special projects.
•Actively learn and implement new ideas, methods and skills.
•Comply with and implement all of the organization’s policies and procedures.
•Exercise vigilance to prevent shoplifting.
•Comply with cost-reduction measures.
•Comply with Departmental Standards, All Employee Service Standards, and Gift Shop Clerk Standards.
•Maintain a presence throughout the Gift Shop and engage shoppers.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Listen carefully to Guest/Customer orders and requests, as well as Supervisors’ instructions and requests.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Maintain a calm, friendly, efficient manner at all times to guests and co-workers.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Develop and maintain positive working relationships with other staff.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Fold clothes, operate cash register, and prepare Soda Fountain items.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Lift up to 40 pounds from ground level to counter level and carry a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 200 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
QUALIFICATIONS:
•Hospitality and retail experience a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Assemble, set up, serve, break down and monitors continental breakfast food and beverages with a personable, courteous and professional manner.
ESSENTIAL JOB FUNCTIONS:
•Engage in a two-way communication and interact effectively with others, from a variety of social, emotional, cultural and intellectual backgrounds
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Set up buffet(s) in a timely fashion, before the beginning of service, according to standards or as directed by management.
•Inspect the buffet areas by touch, sight, sound and smell for conformance to prescribed standards of setup and replenishment.
•Maintain the appearance of the buffet and location at all times during service. Replenish all items on the buffet as needed.
•Clean up all spills as quickly as possible.
•Fulfill guest requests for food and beverage items accurately by serving and presenting menu items in a neat and appetizing manner.
•Clear the buffet(s) after the meal. Clean the equipment and return it to secure storage.
•Clean the location according to standards and leave the area presentable and ready for next use.
•Maintain and clean all buffet storage areas on a daily basis as directed by management.
•Anticipate guest's needs and meet them before you are asked.
•Maintain a presence at the location, greet guests in a friendly manner, and be approachable and informative at all times.
•Take responsibility for all Mohonk Mountain House equipment and supplies. Be careful to prevent loss and abuse of any items you use.
•Maintain a polite and pleasant personality.
•Work under crowded noisy conditions and to navigate around guests with loaded trays and potentially hot items.
•Work productively alone and without supervision when necessary.
•Handle small delicate equipment/objects without extraneous movement, contamination or destruction.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Answer phones and take food and beverage orders from guests.
•Enter guest orders in a Point of Sale Terminal and enter special requests such as dietary restrictions, allergies, etc.
•Learn standard menu items, describe to the guest in detail and answer guest questions.
•Provide recommendations and suggestions aimed at enhancing the satisfaction of diners such as recommendations about wine pairings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Develop and maintain positive working relationships with other staff.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Negotiate stairs up and down, and uneven pathways while carrying service trays up to 20/lbs.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 500 feet.
•Lift up to 50 pounds from ground level to waist level and carries a distance of up to 75 feet with/ without assistance. Walk up to 7 miles per day.
•Lift and carry 25-35 lbs. to public areas within the hotel.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Demonstrate regular, predictable and punctual attendance during regularly scheduled work hours.
•Work a varying schedule, sometimes on short notice, when needed.
QUALIFICATIONS:
•Knowledge of Food and Beverage or Hospitality industry a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Perform any and all tasks and duties related to hosting dormitory residents including cleaning, maintenance, listening and responding to residents’ concerns and requests. Treat personnel information and issues with strict confidentiality.
ESSENTIAL JOB FUNCTIONS:
•Cleans vacant dormitory rooms by vacuuming/shampooing carpets, removal of debris, and providing fresh linens, makes beds.
•Replenishes supplies such as furnishings, beds, dressers, carpets, lamps, toiletries, light bulbs, batteries, etc.
•Sorts, counts, folds, marks or carries linens.
•Moves furniture such as beds, dressers, carpets, lamps, drapes, rolls carpets.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Responds to emergency calls and performs sanitation procedures according to standards.
•Reports promptly any room defects, scuffs and fabric damage including equipment and light bulbs to dormitory supervisor, and ensures it is correctly logged.
•Completes a visual and detailed inspection of all vacant rooms daily.
•Inspects working condition of lights, smoke/carbon monoxide detectors, washer/dryers, and other furniture and fixtures.
•Ensures that all rooms are secured upon leaving the room.
•Sweeps and vacuums floors, rugs, carpets, upholstered furniture, and draperies. Dusts/washes walls, windows, door panels, sills, ceilings, furniture, and woodwork.
•Cleans bathrooms by emptying trash/recycling bins and clean, cleans bath, shower, basin, and toilet. Washes floor and all glass surfaces to the highest quality standard.
•Empties wastebaskets, vacuums hallways and public rooms. Transports trash and waste to disposal area.
•Participates in special cleaning projects as required.
•Uses hand and power tools, such as, but not limited to wrenches, screwdrivers, hammers, power drills, saws, utility knives, specialty tools, and cleaning tools.
•Performs basic carpentry/maintenance tasks such as drywall repair, laying carpet, sanding, painting,
•Performs basic plumbing repairs to sinks, toilets, ceiling tiles, and fixtures.
•Repairs chairs, bed frames, dressers, mirrors, walls, and windows. Hangs shelves, mirrors, and frames.
•Shovels/sweeps snow with shovel/broom and operates snow blowers, powered snow shovels, and leaf blowers. Operates string trimmers, push mowers, and power washers.
•Stocks, organizes and maintains storage rooms/closets and according to standards and procedures before, during and after shift.
•Assists with quarterly dormitory inspections.
•Assists in Air conditioner installation and removal.
•Ensures furnishings are placed correctly and neat in appearance and condition.
•Protects the property of Mohonk Mountain House and notes any irregularities throughout the hotel in terms of furnishings and decorative items, reports to a Supervisor immediately.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Greet and treat each customer graciously and with a helpful and courteous attitude at all time.
•Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
•Copy, scan, fax, or email documents to/for managers or outside agent, as requested.
•Assist with special projects, clerical and administrative tasks within the Human Resources Office.
•Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
•Works productively and efficiently with or without supervision when performing routine tasks.
•Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach and grasp with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, stand, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 40 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance. Walk up to 4 miles per day.
•Pushes, pulls and maneuvers a loaded carts weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Wears recommended Personal Protective Equipment for the task at hand.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ACKNOWLEDGEMENT:
Recipient’s signature below constitutes recipient’s understanding of the requirements and ability to perform the essential functions of the position of with the revision date of .
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/23/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Provide regular maintenance and upkeep of various landscapes and gardens located throughout the property. Position is seasonal, Monday - Friday, Some overtime and weekends, 7:30 am - 4:00 pm. Season ends Sept 15, 2024.
ESSENTIAL JOB FUNCTIONS
•Cultivate, plant, transplant, water, stake, prune, dead-head, weed, rake, edge, mulch, harvest and attend to landscapes, small trees, groundcovers, shrubs, pathways, and annual/perennial plants.
•Haul garden debris, clear brush, and remove litter.
•Use hand tools such as shovels, rakes, forks, hoes, wheelbarrows, sprayers, hoses, and other garden tools to prepare and maintain garden beds.
•Inspect and take corrective action for plant diseases, pests, and wildlife damage.
•Work with staff to maintain the integrity of assigned landscape areas.
•Inspect, clean, and maintain tools and equipment in good working order.
•Learn and maintain a basic level of horticultural and plant knowledge.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 100 pounds from ground level to 36 inches with/ without assistance, lift up to 30 pounds from ground level to overhead, carry up to 100 feet with or without assistance. Walk up to 7 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Work outdoors and expose self to natural elements including rain, heat, wind, weather extremes, pollen, and insects.
•Wear Proper Protective Equipment when performing tasks that recommend such equipment.
•Insure safety of guests, employees and self, anywhere on the property.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Interact with fellow staff and guests in a professional, courteous method.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Previous landscaping or gardening experience preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Immediately
- New Paltz, NY 12561
- 4/18/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for the preparation of fresh and wholesome meals for a hotel with a 600 hotel guest and 500 day guest capacity, ensuring smooth operation, proper sanitation, and sound management of up to 20 staff members.
ESSENTIAL JOB FUNCTIONS:
- Assume responsibility for the overall production of hot and cold foods associated with a la carte and buffet dining services which include Main Dining room, West Dining room, East Dining Room, Carriage lounge, and Banquets as assigned.
- Execute menus with complete oversight of kitchen set up, service, and breakdown of stations in regards to hot and cold foods for Mohonk Food and beverage functions.
- Communicate effectively with Front of the house management before, during, and after service.
- Conduct food tastings for development of future menu items and create standard recipes that can be taught to staff.
- Conduct shift briefings and menu training for front of the house staff as needed for new menu implementation
- Oversee and continue development of the chef’s table menus and execution
- Be able to assume Executive Sous Chef duties whenever needed
- Close kitchen following all departmental guidelines as it pertains to food safety, labor management, and kitchen checklists
- Be able to write menus, cost out using standard recipe cards, and ensure staff is trained on all aspects of prep lists assigned
- Work with theme program management to create special food demos and tastings for promotional events.
- Meet with Captains before service to address any special requests or dietary restrictions.
- Carry out supervisory responsibilities for a staff up to 20 in accordance with Mohonk Mountain House policies. Interview, hire and train employees; plan, assign, and direct work; appraise performance; reward and coach/counsel/discipline employees; address complaints. Monitor schedule daily to minimize overtime.
- Work with the Chef and Executive Sous Chef to ensure all products are ordered for and processed in accordance with Mohonk culinary standards. Work with purchasing to ensure any additional products outside of normal dining operations are ordered and used as required.
- Requisition food materials daily or as needed for the preparation of breakfast, lunch, and dinner services to be filled by the Receiving Department.
- Oversee kitchen and coordinate all hot and cold food preparations for dinner service ensuring food is presented in accordance with company specifications. Delegate prep work load for Garde Manger crew.
- Check all hot and cold foods prepped before service to ensure proper quality and quantities needed are at hand.
- Expedite for the entire service period ensuring each plate is of the highest quality possible.
- Learn, retain, and demonstrate a full knowledge and understanding of all menu offerings.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Ensure proper portion, arrangement, and food garnish. Test foods ensure the correctness of the temperature of food.
- Prepare special dietary meals or substitute items.
- Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, upright freezer, and general sanitary condition of garde manger and vegetable prep area in a neat and orderly fashion.
- Provide relief coverage as needed for Exec Sous Chef. Execute on-line production of meal period and ensure all food product is used as effectively as possible. Monitor house counts on a daily and weekly basis for proper menu breakdown. Delegate and participate in food preparation for next day's shift.
- Demonstrate advanced knife handling skills and familiar with kitchen equipment and machines.
- Work on the line under time constraints, extreme temperatures, and high business volume.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Weigh, measure, and mix ingredients. Maintain an awareness of and minimize costs/expenses.
- Check the working condition of equipment and machinery in accordance with specifications.
- Operate and regulate temperatures of equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
- Meet with Food and Beverage managers to discuss daily services and special functions.
- Analyze problems and develop and implement action plans to address problems. Report to the Executive Sous Chef.
- Facilitate/attend shift briefings and actively participate daily.
- Inspect the work of others by touch, sight, sound, taste and smell for conformance to prescribed standards
- Maintain confidentiality of proprietary information; protect company assets.
- Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues. Assist all staff in a professional manner ensuring our guest service is in accordance with company standards. Maintain good working relationships with coworkers, guests, and managers.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry. Maintain a knowledge of local, state, federal health and employment laws.
- Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
- Work clean and assume responsibility for kitchen organization and orderliness. Clean and scrutinize work stations periodically during work shift ensuring the cleanliness and maintenance of all work areas, utensils, and equipment.
- Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Handle hot items with care.
- Maintain food and cooler logs. Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. Ensure proper rotation of product in all refrigerators to minimize wastage/spoilage.
- Complete safety training and certifications when offered.
- Lift up to 50 pounds from ground level to waist height and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Identify safety hazards, report, and follow up to see that corrective action is taken. Inform Executive Chef, Executive Sous Chef of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Perform basic mathematical functions with recipes such as addition, subtraction, multiplication, and division.
- Prepare administrative reports in a clear, logical manner.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Associates degree in Culinary Arts from accredited culinary school or 5-7 years experience in similar operation.
- Certified in food service sanitation practices and prevention of food borne illnesses.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/18/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry.
ESSENTIAL JOB FUNCTIONS:
- Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House’s 14 Service Steps and Strategies.
- Take, organize, and coordinate reservations for services.
- Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest’s preference (room charge, credit or gift card, cash, check, etc.)
- Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
- Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
- Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
- Maintain a neat and orderly workspace.
- Attend associate meetings and applicable workshops.
- Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
- Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain the proper balance in cash drawers, making change orders when necessary.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to all Mohonk Mountain House and Departmental policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
- At least 18 years of age.
- Standard First Aid and CPR certification preferred.
- At least 3 years of experience in Resort/Hotel or the like preferred.
- High School, Business School or Business Degree a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/18/24
POSITION: Spa Recruiting and Training Supervisor
DEPARTMENT: Spa
DATE: March 2023
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa Recruiting and Training Supervisor is responsible for obtaining, attracting, hiring, and interviewing employees while applying HR best practices. Act as a point of contact and build influential candidate relationships during the selection process. Onboarding new employees in order to become fully integrated. Developing and implementing programs based on overall business goals that train employees, giving them the skills they need to succeed in their jobs. Develop training programs that ultimately promote our efficiency and competitive advantage by developing the skills of personnel. Share your expertise in ways that motivate others.
ESSENTIAL JOB FUNCTIONS:
- Assist HR and Spa Director with obtaining and attracting potential Spa employees for all departments both professional and support staff.
- Screen applicants and identifies qualified candidates on selected criteria to interview for posted jobs in the Spa.
- Represent Mohonk Mountain House at recruiting events and open houses.
- Represent Mohonk Mountain House to potential job candidates, schedule and conduct interviews in a professional manner with behavioral (experience) based questions that require thought and oblige the candidate to reveal attitudes or opinions.
- Review job descriptions with candidates, inform candidates of job expectations, Mohonk Mountain House grooming standards, and uniform standards. Ensure candidate acknowledges receipt of job description.
- Conduct reference checks on potential job candidates.
- Maintain open dialog with Spa Managers/ Supervisors and provide progress reports and updates of the interview process and scheduled interviews
- Work closely with Human Resources once a candidate has been approved to coordinate orientation and further documentation
- Ensure a smooth “on-boarding” experience for new hires clearly detailing expectations, and answer any questions a new hire may have about the position.
- Monitor progress of new employee training and performance. Take a hands on approach in ensuring their success by accessing training needs during the onboarding and training process. Work with the new employees to ensure they are given the skills needed to succeed in their jobs.
- Assist Spa Director in conducting needs assessment to design, deliver and continuously improve training programs. Increase productivity by teaching new skills and knowledge to support staff employees.
- Develop and implement dynamic continuing education programs for support staff employees by using seminars, incentives, teaching materials, and team exercises based on meeting the Spa revenue goals, operating procedures and Mohonk Mountain House guest service steps.
- Work with the Reception and Retail Supervisor to identify employees who need or want further training in specific areas.
- Work with Spa Director to develop employee engagement and help ensure employee retention. Conduct feedback surveys and Stay Initiatives to assess effectiveness of training , work environment and employee programs.
- Assist Spa Director with special projects and other duties as assigned.
- Develop and maintain positive working relationships with other staff.
- Demonstrate a high level of proficiency with Windows-based operating systems and use software including MS Word, MS Excel, and MS Outlook.
- Demonstrate organizational skills, proofreading skills, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
- Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
- Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Reach with hands and arms, bends, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time.
- Lift up to 50 lbs. from ground level to waist height and carry up to 100 feet without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Work extended periods of time viewing a computer video monitor and/ or operating a keyboard.
- Act calmly and effectively in emergency situations.
- Analyze problems and develop and implement action plans to address problems.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- A degree from an accredited 2 year or 4 year college preferred.
- Experience in the hospitality business, including spas, restaurant, or hotel management or supervisory preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/18/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Cleaning of designated high-frequency touched surfaces throughout the resort hotel and outbuildings. Promotes a positive image to guests and must be pleasant, honest, and friendly and should also able to address guest requests and concerns.
ESSENTIAL JOB FUNCTIONS:
•Performs repetitive disinfection of surfaces in both guest and employee areas including but not limited to handrails, telephones, elevator doors, door handles, counters, furniture, timeclocks, etc. following defined schedule.
•Cleans and disinfects all public area toilets, urinals, sinks and sanitizes all the changing stations daily.
•Completes checklist of areas cleaned and records time completed.
•Conducts and records accurate surface cleanliness testing using ATP (Adenosine Triphosphate) swabs.
•Work with and use various chemicals cleaners.
•Wear Proper Protective Equipment when performing tasks that recommend such equipment.
•Inventory, restock and maintain the Protocol Response backpacks.
•Responds quickly to situations that require immediate disinfection using standardized procedures. Completes, scans and files reports as follow up.
•Clearly communicate results of efforts, problems, resolutions and completed tasks verbally and in writing.
•Notify management of occurring deficiencies or needs for repairs.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to five hours at a time.
•Lift up to 25 pounds from ground level to shoulder level and carries a distance of up to 500 feet with/without assistance. Walk up to 15 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 250 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develop and maintain positive working relationships with other staff.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/17/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Dining Room Food Runner is responsible for the timely delivery of food from the Kitchen to the Dining Rooms, and delivered to the correct guest using the official seat numbering system and observing proper serving etiquette. The Food Runner is also responsible for general set up and breakdown of some work areas.
ESSENTIAL JOB FUNCTIONS:
•Deliver prepared dishes from the kitchen to an assigned table using a tray. Carry a tray jack simultaneously.
•Ensure accuracy of the order in terms of both quality and quantity prior to delivery.
•Serve food and beverages in proper manner in accordance with Mohonk Mountain House standards and in proper order, serving women and children first at the table.
•Learn which condiments go with which menu items.
•Offer pepper for the guest when appropriate.
•Prepare marking trays for the various dining rooms.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
•Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Inspect work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders, and stand for up to 5 hours at a time.
•Lift up to 50 lbs from ground level to waist height, and from waist height to shoulder height, and carry up to 100 feet without assistance. Walk up to 7 miles per shift.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business.
•Perform basic mathematical functions such as addition, subtraction, multiplication and division.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
QUALIFICATIONS:
•At least 18 years of age
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/17/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Buffet Runner is responsible for the setting up of the buffet line, delivering the food and maintaining the appropriate amount of food during the meal. The Buffet Runner then is responsible for cleaning and sanitizing of the buffet line.
ESSENTIAL JOB FUNCTIONS:
•Set up and maintain buffets under the supervision of the Buffet Supervisor.
•Deliver serving pans of hot and cold food items from the kitchen and insert into the buffet line.
•Replenish hot and cold food items on buffet, keep pans full, clean, and attractive during entire meal period.
•Carve meat on the buffet line and serve to guests. Serve other food items on the buffet line to guests.
•Serve food in proper portions onto proper receptacles.
•Ensure the quality of food items offered.
•Communicate to the kitchen about volume of guests and food levels.
•Safely handle hot items with care.
•Maintain cleanliness of buffet line during the meal period.
•Remove left over food items from buffet line at the end of a meal.
•Ensure all stations are properly broken down and reusable items are returned to the main kitchen.
•Remove left over food items from buffet line at the end of a meal.
•Clean buffet food line and equipment at the end of meal.
•Return equipment and supplies to storage areas.
•Check and ensure the correctness of the temperature of appliances and food.
•Check the working condition of equipment and machinery in accordance with specifications.
•Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. Maintain proper condition, storage, servicing and cleanliness of buffet equipment.
•Wash and disinfect buffet area, tables, tools, knives, and equipment.
•Climb up and down stairs while carrying trays, buffet equipment/supplies or food.
•Set up, breakdown and carry tables in a safe manner.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bends, kneels, stoops, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time.
•Lift up to 50 lbs from ground level to waist height and from waist height to shoulder height and carry up to 100 feet without assistance. Walk up to 7 miles per shift.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards. Carry in public areas of the hotel.
•Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business.
•Perform basic mathematical functions such as addition, subtraction, multiplication and division.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
QUALIFICATIONS:
•At least 18 years of age
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ACKNOWLEDGEMENT:
Recipient’s signature below constitutes recipient’s understanding of the requirements and ability to perform the essential functions of the position of with the revision date of .
Print Name Signature Date
Print Name (MMH Representative) Signature
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/17/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Preparation and production of baked goods, pastries, breakfast pastries, and all associated pastry items for a resort serving up to 2500 meals per day, in accordance with company standards and local health regulations.
ESSENTIAL JOB FUNCTIONS:
•Support Bakery and Pastry Operation, and adhere to kitchen standards regarding proper uniform, service standards, food production, safety and sanitation, and morale.
•Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, freezer, and general sanitary condition of bake shop production and storage areas in a neat and orderly fashion.
•Monitor the quality and quantity of food that is prepared. Ensure adherence to quality expectations and standards including all assigned production.
•Check inventory and maintain par stocks, requisition items as needed and maintain an awareness of costs/expenses.
•Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
•Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
•Prepare special dietary meals or substitute items.
•Weigh, measure, and mix ingredients.
•Organize and detail the work area for AM and PM dessert service
•Test and inspect foods to determine if they have been cooked sufficiently.
•Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.
•Operate equipment such as ovens, stoves, grills, mixers, proofers, microwaves, steamers, kettles, and fryers.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Learn, retain, and demonstrate a full knowledge and understanding of all dessert menu offerings.
•Assist in production planning, record keeping and reporting as required.
•Assist in the requisitioning and receiving of all food and supplies as required.
•Perform job safely while maintaining a clean, safe, and organized work environment.
•Follow all Mohonk Mountain House safety and security policies and procedures.
•Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
•Maintain food storage and cooler logs in adherence to food safety standards.
•Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
•Lift up to 50 pounds from ground level to waist level and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
•Handle hot items with care.
•Check the working condition of equipment and machinery in accordance with specifications.
•Identify safety hazards, report, and follow up to see that corrective action is taken and inform supervisor of hazardous situations.
•Complete safety training and certifications when offered.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Communicate assistance needed during busy periods.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Analyze problems and develop and implement action plans to address problems.
•Work under time constraints, extreme temperatures, and high business levels.
•Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
•Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
•Attend shift briefings and actively participate daily.
•Maintain confidentiality of proprietary information; protect company assets.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
•3 years culinary experience in similar operation.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Certification in food service sanitation practices and prevention of food borne illnesses preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. .
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/16/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Leads and supervises guest recreation activities and recreation areas. Promotes guest participation in House Activities and socializations amongst fellow guests to maximize guest enjoyment during their visit to Mohonk Mountain House and its environment.
ESSENTIAL JOB FUNCTIONS:
•Lead activities to ensure social interaction amongst the guests and to ensure a happy and safe environment.
•Use a PC to process payment and implementation of data into a software program
•Prepare materials and supplies for each activity.
•Program and plan activities for any time of the year.
•Participate in the planning and execution of special events (4th of July, Barnival, Christmas, Thanksgiving, Easter, and President’s Week)
•Demonstrate patience with children (age 2-17) and adults.
•Supervise up to 12 children per activity.
•Lead Arts and Crafts classes.
•Participate in the planning and execution of special events and holidays.
•Lead hikes, rock scrambles, snowshoe walks, and XC ski tours up to 5 miles.
•Lead snow tubing.
•Lead guests on a daily guided mountain bike ride up to 8 miles.
•Run sport tournaments and games. (Softball, croquet, volleyball, putting & etc.)
•Handle adversity, change and emergency situations calmly and with a level head.
•Analyze problems and develop and implement action plans to address problems.
•Rock scramble safely and negotiate and maneuver between tight spaces.
•Speak clearly to groups of 1-30 people.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Identify safety hazards and inspect the work of others by sight, sound, and/or smell. Ensure hazards are corrected.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear oral/auditory directions, instructions or warnings and give same warnings to others.
•Manipulate personal floatation devices (PFDs) and Shepard’s crook.
•Work in a manner that will not endanger self or others.
•Manipulate sports equipment.
•Memorize a history tour of the grounds, trails, and story of Mohonk and the Smiley Family.
•Creative mind with a good imagination.
•Demonstrate good disciplinary and interpersonal skills.
•Work productively and efficiently with or without supervision when performing routine tasks.Work in a manner that will not endanger self or others.
•Work the areas of Activities on a regular basis, such as: Wheelworks Bike Shop, Boat Dock, Information Summerhouse, Tennis, Campfires, and special events. (See individual job descriptions)
•Demonstrate comfortableness with lake ecology such as: inability to see the bottom of 60’ deep, snakes, frogs, turtles, and fish in size of approximately 11-20 inches.
•Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 feet with/ without assistance. Walk up to 10 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet/yards.
•Present a neat, clean, and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards.
•Demonstrate knowledge and appreciation of nature and the outdoors
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations
QUALIFICATIONS:
•Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•CPR/First Aid certification strongly preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/16/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Preparation and production of wholesome meals in accordance with company standards and local health regulations.
ESSENTIAL JOB FUNCTIONS:
- Prepare and service all food items for a la carte and/or buffet menus serving up to 2500 meals per day according to hotel recipes and standards.
- Follow recipes, instructions from sous chefs, and work as part of larger team unit focusing on quality and consistency.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
- Check and ensure the correctness of the temperature of appliances and food.
- Ensure adherence to quality expectations and standards.
- Ensure proper portion, arrangement, and food garnish.
- Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards.
- Monitor food quality while preparing food.
- Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
- Prepare special dietary meals or substitute items.
- Weigh, measure, and mix ingredients.
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
- Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
- Operate equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
- Regulate temperature of ovens, broilers, grills, and roasters.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Test and inspect foods to determine if they have been cooked sufficiently.
- Set-up and break down work station.
- Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
- Wash and disinfect kitchen area, tables, tools, knives, and equipment.
- Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
- Work clean and be responsible for kitchen organization and orderliness.
- Perform job safely while maintaining a clean, safe work environment.
- Handle hot items with care.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Check the working condition of equipment and machinery in accordance with specifications.
- Follow all Mohonk Mountain House safety and security policies and procedures.
- Identify safety hazards, report, and follow up to see that corrective action is taken.
- Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Maintain food storage and cooler logs in adherence to food safety standards.
- Complete safety training and certifications when offered.
- Adhere strictly to directives and instructions from Sous Chef, Executive Sous, Executive Chef.
- Work under time constraints, extreme temperatures, and high business levels.
- Assist in production planning, record keeping and reporting as required.
- Assist in the requisitioning and receiving of all food and supplies as required.
- Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Learn, retain, and demonstrate a full knowledge and understanding of all menu items, carriage lounge, and banquet menus as trained.
- Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.
- Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
- Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
- Follow kitchen policies, procedures and service standards
- Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
- Attend shift briefings and actively participate daily.
- Communicate assistance needed during busy periods
- Maintain confidentiality of proprietary information; protect company assets.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
- 3 years culinary experience in similar operation.
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Certification in food service sanitation practices and prevention of food borne illnesses preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/14/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Reservations Sales Agent’s primary responsibility is to deliver excellent service while utilizing selling techniques effectively to assist guests in making reservations. Achieve key performance goals set by the department managers as outlined in the annual incentive program. The ideal candidate would be courteous, self-motivated and detail-oriented.
ESSENTIAL JOB FUNCTIONS:
- Help customers make new reservations, and answer questions regarding existing reservations with the utmost accuracy and detail to capture all important information.
- Assist guests by selling future reservations. Assist customers with questions regarding their existing reservations.
- Follow up with guest inquiry leads promptly for second chance bookings.
- Answer telephone calls and emails in a clear and professional manner.
- Attend required coaching sessions as scheduled to review call quality, Enhanced Lead Management compliance and productivity.
- Demonstrate a strong ability to multi-task and pay attention to detail.
- Deliver the highest standard of service to all customers.
- Manage daily correspondences and sales leads in a timely and professional manner consistent with the operating policies of the department.
- Demonstrate proficiency with Windows-based operating systems. Utilize hospitality reservation and sales software.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by speaking enthusiastically.
- Answer telephone calls and emails in a clear, concise and professional manner.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Organize and maintain a clean workstation.
- Learn, understand and use proper procedures when processing reservations and communicating resort policies and information.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff. Learn and retain knowledge of historical facts, information, services, hours of operation and features of Mohonk Mountain House.
- Achieve key performance goals such as inbound and outbound call volume, revenue generation, email and data capture, productivity and call scores based on goals set by the department managers as outlined in the annual incentive program. Must meet or exceed performance minimums.
- Assist Front Office and other departments with reservations, room changes, room shows, check-ins, check-outs, dining reservations and other tasks when needed. Communicate with other departments the guest’s requests, concerns and needs.
- Process special requirements and needs for guests through the proper channels.
- Conducts themselves in a professional manner when working with guests, co-workers and managers at all times.
- Act calmly and effectively in emergency situations
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Work independently, and under daily job stress while maintaining composure.
- Focus on the job task at hand to think clearly and quickly.
- Maintain a flexible work schedule between the typical hours of 7:45 am and 8:15 pm, weekdays, weekends, holidays time periods.
- Work in office setting subject to continuous interruptions and background noises.
- Work up to five hours seated and viewing a computer monitor, operating a keyboard while on the telephone.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits.
QUALIFICATIONS:
- High School diploma.
- Prior hospitality or customer service experience preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/13/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Provide prompt, courteous service to the dining guests of the Mohonk Mountain House for breakfast, lunch, dinner and special functions according to the standards set by Management.
ESSENTIAL JOB FUNCTIONS:
•Work in coordination with kitchen staff and other dining room staff ensuring the efficient operation of the restaurant.
•Learn standard menu items so that you can describe them to the guest in detail and answer any questions they may have.
•Provide recommendations and suggestions aimed at enhancing the satisfaction of diners- such as recommendations about wine pairings.
•Open wine bottles and champagne table-side with waiter’s corkscrew, and present to guests.
•Take and receive food and beverage orders from guest and serve in an efficient, timely and professional manner following the established sequence of service.
•Enter guest orders in a POS with the ability to enter special requests such as dietary restrictions, allergies, etc.
•Anticipate guest needs and meet them before you are asked to.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Negotiate stairs up and down while carrying full trays.
•Work under crowded and noisy conditions and to navigate around guests with loaded trays.
•Handle dishes and glassware carefully.
•Provide proper service while serving wines and champagne, and have thorough knowledge of cocktails, spirits, and beer- including local selections.
•Set and reset tables with linen, silverware, dishware, and glassware.
•Mark silverware with each course.
•Clean before, during and after service, maintaining high standards of cleanliness. Store food in accordance with safe food-handling procedures.
•Assist in the set up and breakdown of special functions.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Assume responsibility for all Mohonk Mountain House equipment and supplies. Use caution to prevent loss and abuse of Mohonk Mountain House property.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; present a neat, clean and well-groomed appearance and maintain a positive, professional image to our customers.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read, and write in English and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, and stand for up to 5 hours at a time.
•Lift up to 50 lbs from ground level to waist height, and from waist height to shoulder height, and carry up to 100 feet without assistance. Walk up to 7 miles per shift.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Wear Mohonk Mountain House approved safety shoes, and proper safety equipment when performing tasks that recommend such equipment.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays and during peak periods of business.
•Perform basic mathematical functions such as addition, subtraction, multiplication and division.
•Maintain confidentiality of guests’ personal information and use with discretion.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
QUALIFICATIONS:
•At least 18 years of age.
•Knowledge of hospitality and experience in food and beverage service.
•TIPS or other state-recognized Alcohol Awareness Training Certification preferred.
•Servsafe or other industry-recognized safe food handling certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 4/13/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Spa/Fitness Receptionist is responsible for answering the telephone, greeting customers, scheduling appointments, selling merchandise, and orientating guests to the Spa and its facilities. The ideal candidate would be courteous, self-motivated, and detail-oriented. Benefits include generous and competitive pay, commission, career growth potential, training and workshops with leading companies in the Spa industry.
ESSENTIAL JOB FUNCTIONS:
- Welcome all guests and answer phone calls in a timely manner in accordance with guest service training guidelines; ensure a consistent guest service experience by adhering to Mohonk Mountain House’s 14 Service Steps and Strategies.
- Take, organize, and coordinate reservations for services.
- Follow standard operating procedures regarding check-in of Spa guests, including handling payment for services and products according to guest’s preference (room charge, credit or gift card, cash, check, etc.)
- Maintain high level of product knowledge by attending product training sessions and participating in new service trainings by receiving incoming services.
- Demonstrate knowledge of products and services, educate guests, and sell merchandise, and create and maintain displays.
- Play an active and hands on role in supporting the appearance of the Spa by maintain the cleanliness of the reception, locker room and relaxation areas through merchandising, stocking and following Cleaning and Sanitation procedures.
- Maintain a neat and orderly workspace.
- Attend associate meetings and applicable workshops.
- Demonstrate a positive attitude and actions through a display of courtesy, service, cooperation, hospitality, empathy, sensitivity and professionalism to guests and team members.
- Perform basic administrative duties such as filing, photocopying, scanning, and faxing. Handle mail orders, track packages, mail/email correspondences.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain the proper balance in cash drawers, making change orders when necessary.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Reach with hands and arms, bend, kneel, stoop, twist, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 50 pounds from ground level to 4 feet to place on cart with/without assistance. Walk up to 3 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus; Distinguish between colors, shades, tints.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to all Mohonk Mountain House and Departmental policies and procedures.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards and those of the Spa; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our guests.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests, staff and contractors
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Maintain a flexible work schedule including days/nights, weekdays/ends, holidays and during peak periods of business.
QUALIFICATIONS:
- At least 18 years of age.
- Standard First Aid and CPR certification preferred.
- At least 3 years of experience in Resort/Hotel or the like preferred.
- High School, Business School or Business Degree a plus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/12/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.
ESSENTIAL JOB FUNCTIONS:
•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
QUALIFICATIONS:
•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 4/12/24